Richard is Vice President, Business Development Retail for Fujitsu. He develops and executes compelling and relevant retail strategies to expand key markets; he is responsible for a portfolio of global solutions and services to meet customers’ needs; and he works side by side with strategic customers to develop their relationship with Fujitsu. He leads and supports client specific sales campaigns and is responsible for building pipeline in targeted geographic or solution areas.
Richard is responsible for Fujitsu’s global retail strategy, which includes prioritizing markets, building the case internally and with partners for new solution development, and executing specific growth initiatives.
Richard leads Fujitsu’s relationships in retail with strategic ICT and business partners, is the lead representative for Fujitsu in retail with the analyst community and is tasked with identifying and delivering new channels to market – direct and indirect.
Richard has worked in the retail industry for 25 years in senior roles across industry, consulting and technology. Before joining Fujitsu in 2007, he was a senior manager in the retail consulting practices of Accenture and KPMG and was a manager for the leading UK bookseller, stationer and newsagent, WH Smith.
Richard has co-authored publications on retail issues, including omni-channel retailing and customer loyalty. He has been a speaker at conferences including Retail Week in the UK and similar events in the US and China.
When Richard is not on a plane or meeting customers, he enjoys spending time with his family based in the UK.